Frequently asked questions

Q. Where is the clinic located?

A. We are located in a Bridge House, a big blue building at the end of the old bridge in Wadebridge, on the roundabout that turns towards either Rock or Bodmin.

Q. Where can I park?

A. There is free parking for one hour opposite the clinic in front of Julian Foye furniture shop, you will also find parking alongside Egloshayle Park or alternately you can park in a number of paid car parks in Wadebridge town centre. 

Q. What is the difference between physiotherapy and remedial massage?

A. Both physiotherapy and remedial massage include a full physical assessment, body work techniques, exercise rehabilitation, bio-mechanical and/or postural advice and lifestlye advice which can include a home exercise and care program. If further investigations or treatment is required we can organise a referral on to other health care professionals.

Physiotherapy: A conventional medical treatment, it can include specialised anatomical, postural and biomechanical assessment, joint re-alignment and soft tissue release techniques and electrotherapy e.g. ultrasound. The focus is on not only supporting the body to heal but also looking at the lifestyle factors that have led to the condition and therefore supporting the prevention of the problem for the longer term.

Remedial Massage: A complementary treatment  which includes flowing, gentle but purposeful strokes to support the lengthening, loosening and relaxation of soft tissues. It is also useful for rehabilitation of joint and muscular problems, de-stressing and settling the nervous system, and increasing the cardiovascular and lymphatic flow. Massage can be an all round support for the body and the person and works well as a regular maintennance program to prevent as well as support injury and dysfunction.

Q. What do I need to wear?

A. It is advisable to wear loose, comfortable clothing. We do have shorts available if required for modesty while the assessment takes place. You will be fully towelled throughout the treatment as required, although your therapist may need to expose certain parts of the body for assessment and treatment to be performed effectively.

Q. Do I need to be referred by my GP or a consultant?

A. You do not require a referral from a GP or consultant to book a consultation with us as a private paying client. If you are claiming the cost of your treatment through a private insurance company then your insurance company may require a GP referral to honour the claim. If you are attending the clinic as an NHS patient via the Any Qualified Provider (AQP) Scheme you will require a referral form from your GP.

Q. What should I expect upon my first visit?

A. Our friendly reception staff will register you by asking you to complete some paperwork and answering any questions you may have. You will then be guided to sit in our comfortable modern reception area while you wait for your therapist to come and collect you.  We offer a variety of treatments at the clinic, but generally every consultation will include an initial interview and physical examination, personally selected treatment based on the assessment and advice on self-care practices to continue between the sessions.

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